Contact Us

On this page you will find information on how to contact us by a range of methods.


Scottsdale Lifetime Partners are able to advise in the following areas.

  • Mortgage AdviceYour home may be repossessed if you do not keep up repayments on your mortgage.
  • Life Insurance/Protection
  • Investment AdviceThe value of investments and pensions and the income they produce can fall as well as rise. You may get back less than you invested.
  • Pensions and Retirement PlanningThe value of investments and pensions and the income they produce can fall as well as rise. You may get back less than you invested.
  • General Insurance
  • Equity Release
  • Health & Long Term Care
  • Corporate Financial Advice
  • Estate Planning - Estate planning is not regulated by the Financial Conduct Authority.

The guidance and/or information contained within this website is subject to the UK regulatory regime, and is therefore targeted at consumers based in the UK.

Complaints - If You Are Not Happy with Our Service
If you are not happy with our service or have a complaint about your Adviser or any financial advice you have received from your Adviser please contact us:

In writing:
Quilter Financial Planning Complaints Department
Riverside House
The Waterfront
Newcastle upon Tyne
NE15 8NY

Email: qfpcomplaints@quilter.com
Tel: 0191 241 0700

We will be happy to provide you with a summary of the internal procedures for handling complaints, this is available without charge upon request or will be provided to you when we acknowledge your complaint.

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.

The Financial Ombudsman Service can be contacted as follows: The Financial Ombudsman Service, Exchange Tower. London E14 9SR

Telephone: 0300 1239123 or 0800 023 4567
Email: complaint.info@financial-ombudsman.org.uk
Website: www.financial-ombudsman.org.uk

This is the current process. Should it change we will notify you the next time we meet by issuing you with an updated version of this document. If however, you want to have the updated version sooner you can request them at any time and I will provide you with the updated process.

Our Contact Details –
Scottsdale Lifetime Partners
7 Copperhouse,
Caldecotte,
Milton Keynes,
MK7 8NL
Email: info@sc-mw.co.uk

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